Karen was very very helpful through my whole shopping/buying experience. Not to mention very patience as it took me a little over a year to choose the right home. It was my first home purchase and she was very experienced and helpful in answering all my questions ,concerns , worries etc. If she didn't have an answer she would find the answer very quick. Also there wasn't one time that I called or texted that she didn't answer or respond immediately to my calls, and was ready ,willing and able to jump right on anything i needed from looking at a home ,questions about the home or even helping with concerns probably not even on her job title. Lol. Always has a great attitude and a smile on her face